FAQ

GEI is an EdTech company on a mission to make high-quality education accessible to everyone. We offer a variety of online programs in cutting-edge fields like Life Science, AI, and Management, with upcoming expansions into Law, Engineering, and more. Our goal is to empower individuals and organizations with the knowledge and skills they need to succeed in the digital age.

We believe in a transformative learning experience. That's why we combine expert instructors, engaging content, and a flexible online environment to cater to diverse needs and learning styles. We're committed to providing affordable, career-focused education that makes a real-world impact.

Our programs are designed for a diverse audience, including working professionals seeking to upskill or change careers, students looking to supplement their education, and organizations looking to train their workforce for the future.

Enrolling is easy! Simply create an account on our platform, browse our program catalog, select the program that interests you, and proceed to checkout. We offer secure online payment options for your convenience.

To participate in our online programs, you'll need a computer or mobile device with a stable internet connection, a modern web browser (such as Chrome, Firefox, or Safari), and any specific software mentioned in the program description.

Once you've enrolled in a program, you can access the online learning platform by logging in with your username and password at [your website address]. You can also access the platform through our mobile app (if available).

We understand the importance of financial assistance in pursuing education. While we don't currently offer scholarships, we are exploring ways to make our programs more accessible in the future. Please stay tuned for updates!

Our dedicated support team is here to assist you. You can reach us by email at [your support email address] or by phone at [your phone number] during our support hours: [your support hours]. You can also submit a query through our [Contact Us page].

In Artificial Intelligence, we currently offer programs in Machine Learning Fundamentals, Deep Learning and Neural Networks, Natural Language Processing (NLP), and Computer Vision. Each program provides a comprehensive curriculum and hands-on experience to equip you with in-demand AI skills.

[Specific Program] is designed for beginners with a basic understanding of mathematics and statistics. No prior programming experience is required, although some familiarity with data analysis concepts is helpful.

[Specific Program] is a [Number]-week program with an estimated time commitment of [Number] hours per week. The program is self-paced, allowing you to learn at your own speed and convenience.

[Specific Program] combines video lectures, interactive exercises, quizzes, assignments, and a capstone project to provide a comprehensive learning experience. You'll also have access to a dedicated mentor for guidance and support.

Yes, upon successful completion of [Specific Program], including all assignments and the capstone project, you will receive a certificate of completion that you can showcase on your resume and professional profiles.

We believe in active learning. Our programs incorporate various interactive elements, such as live Q&A sessions with instructors, discussion forums to connect with fellow learners, group projects to foster collaboration, and simulations to apply your knowledge in real-world scenarios.

Our mentors are industry experts and experienced educators who are dedicated to supporting your learning journey. They provide personalized feedback on your assignments, offer guidance on challenging concepts, answer your questions, and facilitate engaging discussions.

Yes, you'll have [Specify access duration, e.g., lifetime access] to all course materials, including lecture recordings, slides, and resources, even after you complete the program.

Recordings of all live sessions are made available to participants, so you can catch up on any missed sessions at your convenience.

We accept major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal for secure online payments.

Our refund policy varies depending on the type of program and the timing of the cancellation. Please refer to our detailed [Return, Refund, and Cancellation Policy page] for complete information.

[Clearly state your refund policy for dissatisfaction. If refunds are not offered for this reason, state that clearly.]

Our cancellation policy for workshops and training programs is outlined in our [Return, Refund, and Cancellation Policy page]. Generally, cancellations made [Number] days or more before the event are eligible for a full refund.